OpenAI
OpenAI
@OpenAI
Apr 23 27 days ago 5 tweets Read on X

Introducing workspace agents in ChatGPT—shared agents that can handle complex tasks and long-running workflows across tools and teams.

Agents are built to help with the kind of work that takes time, context, and follow-through: coordinating across tools, tracking progress, and moving tasks forward without needing constant supervision.

Build an agent once, then share it across teams.

Describe the job, and ChatGPT helps turn it into a working agent that can use your team’s best practices.

Use agents for tasks like qualifying leads, routing feedback, reviewing requests, pulling reports, or researching vendors.

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Workspace agents can work across tools—pulling context from docs, email, chats, code, and systems, and taking approved actions like updating issues, creating docs, or sending messages.

In , agents can jump into a thread, understand what’s needed, pull the right context, help resolve the issue, and update the right systems.

They can also keep going in the background or on a schedule, while you’re away.

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Workspace agents are now available in research preview for ChatGPT Business, Enterprise, Edu, and Teachers plans.

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