A Texas surgeon was pulled out of surgery to talk to UnitedHealthcare about a cancer patient's stay, which they wanted to cancel. She’s frustrated, saying insurance keeps getting worse and now only doctors can handle these calls, with no info on the caller, one chance to answer, or coverage if missed. It’s out of control.
Board Certified Surgeon in Austin, Texas is whistleblower on US Health Insurance Companies
She was just PULLED OUT OF SURGERY
while her patient was asleep and forced to speak with UnitedHealthcare who tries to cancel patients inpatient stay after surgery who has CANCER
“It's 2025 and insurance just keeps getting worse”
“I've never had this happen before. But during the second deep, I had a phone call into the operating room saying that UnitedHealthcare wanted me to call them about one of the patients who was having surgery”
“So I scrubbed outta my case and I called UnitedHealthcare and the gentleman said he needed some information about her, wanna know her diagnosis and whether whether her inpatient stay should be justified. — I was like, do you understand that she's asleep right now and she has breast cancer?”
“It's out of control. It insurance is out of control. I have no other words.”
For everyone asking why she personally had to leave the surgery to speak with the insurance company and not a member of her staff, here’s your answer
American doctor exposes new internal change to prior authorization process to deny coverage for Americans
- They’ll only speak to the doctor who put in request
- They WONT SAY WHAT NUMBER THEY’RE CALLING FROM
- They’ll ONLY CALL ONCE
- If they miss the call, the patient will be denied coverage for treatment
Board Certified Surgeon in Austin, Texas is whistleblower on US Health Insurance Companies
She was just PULLED OUT OF SURGERY
while her patient was asleep and forced to speak with UnitedHealthcare who tries to cancel patients inpatient stay after surgery who has CANCER
“It's 2025 and insurance just keeps getting worse”
“I've never had this happen before. But during the second deep, I had a phone call into the operating room saying that UnitedHealthcare wanted me to call them about one of the patients who was having surgery”
“So I scrubbed outta my case and I called UnitedHealthcare and the gentleman said he needed some information about her, wanna know her diagnosis and whether whether her inpatient stay should be justified. — I was like, do you understand that she's asleep right now and she has breast cancer?”
“It's out of control. It insurance is out of control. I have no other words.”For everyone asking why she personally had to leave the surgery to speak with the insurance company and not a member of her staff, here’s your answer
American doctor exposes new internal change to prior authorization process to deny coverage for Americans
- They’ll only speak to the doctor who put in request
- They WONT SAY WHAT NUMBER THEY’RE CALLING FROM
- They’ll ONLY CALL ONCE
- If they miss the call, the patient will be denied coverage for treatment
yes
Board Certified Surgeon in Austin, Texas is whistleblower on US Health Insurance Companies
She was just PULLED OUT OF SURGERY
while her patient was asleep and forced to speak with UnitedHealthcare who tries to cancel patients inpatient stay after surgery who has CANCER
“It's 2025 and insurance just keeps getting worse”
“I've never had this happen before. But during the second deep, I had a phone call into the operating room saying that UnitedHealthcare wanted me to call them about one of the patients who was having surgery”
“So I scrubbed outta my case and I called UnitedHealthcare and the gentleman said he needed some information about her, wanna know her diagnosis and whether whether her inpatient stay should be justified. — I was like, do you understand that she's asleep right now and she has breast cancer?”
“It's out of control. It insurance is out of control. I have no other words.” ... For everyone asking why she personally had to leave the surgery to speak with the insurance company and not a member of her staff, here’s your answer
American doctor exposes new internal change to prior authorization process to deny coverage for Americans
- They’ll only speak to the doctor who put in request
- They WONT SAY WHAT NUMBER THEY’RE CALLING FROM
- They’ll ONLY CALL ONCE
- If they miss the call, the patient will be denied coverage for treatment
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